Thank you for shopping at Profine Food Stores. If you are not entirely satisfied with your purchase, we’re here to help. Our products can be returned within 7 days of the original purchase of the product. Returns and Refunds Policy
Before you return a product, please make sure that:
- The product was purchased in the last 7 days
- The product is in its original packaging
Send the product with its original packing to:
71C – Glenmore Rd, Sunnyhills, Auckland , 2010
Shipping charges
Shipping charges incurred in connection with the return of a product are refundable.
Damaged items :
If you received a damaged product, please notify us immediately for assistance.
Other subjects:
If the goods are not delivered or they are not the items ordered that the customer would have a right to a full refund.
Sale items :
Sale items can be refunded as well.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
- Email: contact@trufflenz.co.nz
- Website- Trufflenz.co.nz
- Google Reviews- https://goo.gl/maps/NrytmLW5Y9VMRivGA
