Thank you for shopping at Profine Food Stores. If you are not entirely satisfied with your purchase, we’re here to help. Our products can be returned within 7 days of the original purchase of the product.
Before you return a product, please make sure that:
- The product was purchased in the last 7 days
- The product is in its original packaging
Send the product with its original packing to:
244 – Cascades Road – Botany Downs – Manukau – Auckland -2010 – New Zealand
Shipping charges incurred in connection with the return of a product are refundable.
If you received a damaged product, please notify us immediately for assistance.
If the goods are not delivered or they are not the items ordered that the customer would have a right to a full refund.
Sale items can be refunded.
If you have any questions about our Returns and Refunds Policy, please contact us:
- Email: [email protected]